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Grievance Redressal

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Grievance Redressal

Grievance Redressal as per the Cable Television Network (Amendment) Rules, 2021 and as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

For any complaint with respect to any content on Kissa Shuru Talkies, Please click here to submit your grievance with details of the objectionable content and your details including your name and mobile number and such other details as may be requested by us. Based on the complaint raised, we will take reasonable measures to resolve the issue as per the applicable laws in the territory and take a final decision on every complaint received by us within 15 days from the date of receipt of the complaint.

You hereby acknowledge that Kissa Shuru Talkies makes no representations that any complaint raised by you will be resolved to your satisfaction.


Grievance Officer — IT Rules 2021

As per Rule 3(2)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Name:Sheetal Shinde
Phone:918698202020

Complaints acknowledged within 24 hours.
Resolved within 15 days.

Grievance Report as per the Cable Television Network (Amendment) Rules, 2021

As on February 2026

Sl. No.Grievances/Appeals and actions takenNumber
1Number of Grievances Received0
2Number of Acknowledgment sent0
3Number of Grievance Resolved0
4Number of Grievances Appealed0
5Appeal disposedN/A

Grievance Report as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

As on February 2026

Sl. No.Grievances/Appeals and actions takenNumber
1Grievances/appeals pending at the beginning of the month0
2Grievances/appeals received during the month0
3Grievances/appeals disposed out of (1) aboveN/A
4Grievances/appeals disposed out of (2) above0
5Grievances/appeals pending at the end of the month (1+2-3-4)0
6Classification of grievances disposed
6(a)Grievances/appeals not related to Code of Ethics0
6(b)Grievances/appeals related to Code of Ethics:0
(i) Agreed to by the self-regulatory body and advisories issued to the publishers0
(ii) Not agreed to by the body0
(iii) Matters referred to the Ministry for modification, deletion or blocking of content0
(iv) Any other action taken0
7Compliance to advisories issued
7(a)Advisories complied to by the publishers0
7(b)Advisories not complied to by the publishers and matters referred to the Oversight Mechanism0

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